87game Responsible Gaming – Play Smart, Stay in Control

Our Commitment to Responsible Gaming

87game is a PAGCOR-licensed online casino committed to providing a safe, fair, and transparent gaming environment for Filipino players. We recognize that while most players enjoy gambling as a form of entertainment, some individuals may develop problematic gaming behaviors that negatively impact their lives, finances, and relationships.

Responsible Gaming is not just a regulatory requirement—it's a core value at 87game. We have implemented comprehensive policies, tools, and resources to promote healthy gaming habits, prevent gambling-related harm, and provide support to players who need it. This page outlines the measures we've put in place and the resources available to help you maintain control over your gaming activities.

What is Responsible Gaming?

Responsible Gaming means playing within your means, understanding the risks, and recognizing when gaming stops being fun. It involves:

• Setting personal limits on time and money spent gambling
• Understanding that gambling is a form of paid entertainment, not a way to make money
• Recognizing the signs of problem gambling in yourself or others
• Knowing when to take a break or seek help
• Never chasing losses or gambling with money you cannot afford to lose

Our Responsible Gaming Principles

87game operates according to the following principles to ensure player safety:

• Player Protection: We provide tools that allow you to set deposit limits, loss limits, session time reminders, and self-exclusion periods.
• Transparency: Game rules, odds, RTP (Return to Player) percentages, and terms are clearly displayed so you can make informed decisions.
• Age Verification: We verify that all players are 21 years or older through government-issued ID verification during registration.
• Fair Gaming: All games are provided by licensed, third-party developers with certified Random Number Generators (RNGs) to ensure fairness.
• Support and Resources: We provide access to professional help organizations and support services for players experiencing gambling problems.
• Staff Training: Our customer support team is trained to identify signs of problem gambling and provide appropriate assistance and referrals.

Recognizing Problem Gambling

Problem gambling can affect anyone regardless of age, gender, or socioeconomic status. It's important to recognize the warning signs early. Ask yourself these questions honestly:

• Do you spend more time or money gambling than you intended?
• Do you gamble to escape problems, anxiety, or depression?
• Have you lied to family or friends about your gambling activities?
• Do you feel restless or irritable when trying to cut down on gambling?
• Have you borrowed money, sold possessions, or taken out loans to fund gambling?
• Do you chase losses by gambling more to win back money you've lost?
• Has gambling negatively affected your work, studies, or relationships?
• Do you feel guilty or ashamed about your gambling behavior?
• Have you tried to stop or reduce gambling but been unable to do so?

If you answered "yes" to two or more of these questions, you may be experiencing problem gambling. We strongly encourage you to use our self-exclusion tools and contact a professional support organization listed below.

87game Responsible Gaming Tools

We provide the following tools to help you maintain control over your gaming activities. All tools can be accessed through your account settings or by contacting our 24/7 customer support team.

External Support Resources for Filipino Players

If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide confidential counseling, support groups, and treatment services:

• PAGCOR Responsible Gaming Program: PAGCOR operates a Responsible Gaming and Anti-Illegal Gambling Advocacy Program that provides education, awareness campaigns, and referral services for problem gamblers. Visit the PAGCOR website or call their hotline for more information.
• National Center for Mental Health (NCMH): The NCMH Crisis Hotline provides 24/7 mental health support, including assistance for gambling addiction. Call 1553 (toll-free landline) or 0917-899-USAP (8727) (Globe/TM) or 0966-351-4518 (Smart/TNT/Sun).
• Gamblers Anonymous Philippines: Gamblers Anonymous is a fellowship of men and women who share their experiences, strength, and hope to help each other recover from gambling problems. Meetings are held regularly in Metro Manila and other major cities. Search online for local chapters and meeting schedules.
• In Touch Community Services: A non-profit organization offering counseling and support services for various addictions, including gambling. Contact them via their website or hotline for assistance.
• Philippine Psychiatric Association: The PPA can provide referrals to psychiatrists and mental health professionals who specialize in gambling addiction treatment.

Tips for Healthy Gaming Habits

Follow these guidelines to ensure your gaming experience remains enjoyable and within your control:

• Set a Budget: Decide in advance how much money you can afford to lose and stick to that budget. Never gamble with money intended for rent, bills, food, or other essentials.
• Set a Time Limit: Allocate a specific amount of time for gaming and stop when the time is up, regardless of whether you're winning or losing.
• Never Chase Losses: Losing is part of gambling. Accept losses and walk away rather than trying to win back what you've lost by gambling more.
• Take Regular Breaks: Step away from the screen periodically to rest your eyes, stretch, and clear your mind. Gaming should not interfere with sleep, work, or personal responsibilities.
• Balance Gaming with Other Activities: Maintain a healthy balance between gambling and other hobbies, social activities, exercise, and family time.
• Don't Gamble Under the Influence: Avoid gambling when intoxicated or under emotional stress, as impaired judgment can lead to poor decisions and excessive losses.
• Understand the Odds: All casino games have a built-in house edge, meaning the odds favor the casino in the long run. Gambling should be viewed as entertainment, not a source of income.
• Monitor Your Emotions: If gambling is causing stress, anxiety, or depression, it's time to take a break and seek support.

Protecting Minors

87game strictly prohibits underage gambling. Parents and guardians are encouraged to take the following steps to protect children from accessing online gambling sites:

• Install parental control software to block access to gambling websites
• Monitor children's internet usage and discuss the risks of online gambling
• Keep payment methods (credit/debit cards, e-wallets) secure and inaccessible to minors
• Educate children about the dangers of underage gambling and gambling addiction

If you suspect a minor has accessed 87game or created an account, please report it immediately to [email protected] so we can take appropriate action.

How 87game Promotes Responsible Gaming

Beyond the tools and resources provided to individual players, 87game actively promotes responsible gaming through the following measures:

• No Aggressive Marketing: We do not target vulnerable individuals or send excessive promotional communications. Players can easily opt out of marketing emails and SMS messages.
• Clear Terms and Conditions: Our bonus terms, wagering requirements, and game rules are transparently displayed to avoid confusion or misleading claims.
• Responsible Advertising: Our advertisements do not portray gambling as a solution to financial problems or suggest that gambling can lead to social or professional success.
• Self-Assessment Tools: We provide questionnaires and self-assessment tools to help players evaluate their gambling behavior and identify potential warning signs.
• Account Activity Monitoring: Our systems monitor player behavior for signs of problem gambling, such as rapidly increasing deposits, extended session times, or frequent self-exclusion reversals. We may reach out to players displaying concerning patterns to offer support.
• Collaboration with Regulators: We work closely with PAGCOR and other regulatory bodies to ensure compliance with responsible gaming standards and contribute to industry-wide harm prevention initiatives.

Contact Us for Help

If you have questions about our Responsible Gaming tools, need assistance setting limits or self-excluding, or want to discuss concerns about your gambling behavior, our customer support team is available 24/7 via:

• Live Chat: Available directly on the 87game website
• Email: [email protected]
• Responsible Gaming Email: [email protected] (for dedicated responsible gaming inquiries)

All communications are treated with strict confidentiality. Our team is trained to provide compassionate, non-judgmental support and will assist you in accessing the tools and resources you need.

Remember: Gambling should be fun, entertaining, and affordable. If it stops being enjoyable or starts causing problems in your life, it's time to reach out for help. 87game is committed to supporting you in maintaining a healthy relationship with gaming. You are not alone.