87game Privacy Policy – Protecting Your Personal Data

Last Updated: January 15, 2025

1. Privacy Policy Overview

This Privacy Policy ("Policy") governs the collection, processing, storage, and disclosure of personal information by 87game ("we," "us," "our," "Company"), a PAGCOR-licensed online gaming platform operating at https://87game.lat. This Policy applies to all users ("you," "your," "Player") who access or use our website, mobile applications, and related services (collectively, the "Platform").

By creating an account or using 87game services, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with any provision of this Policy, you must discontinue use of our Platform immediately.

87game is committed to compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as all applicable Philippine and international data protection laws. We have implemented appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.

2. Information We Collect

2.1 Personal Identification Information

When you register for an 87game account, we collect the following personal identification information:

• Identity Information: Full legal name as it appears on your government-issued identification, date of birth, gender, nationality, and place of birth.
• Contact Information: Email address, Philippine mobile phone number, residential address including street, barangay, city/municipality, province, and postal code.
• Account Credentials: Username, password (stored in encrypted form), and security questions and answers.
• Verification Documents: Copies of government-issued identification documents such as Philippine passport, driver's license, UMID, PhilSys ID, SSS ID, or other valid ID; proof of address documents such as utility bills, bank statements, or government correspondence; selfie photographs for identity verification purposes.

2.2 Financial Information

To process deposits and withdrawals, we collect and process the following financial information:

• Payment method details (GCash number, PayMaya account, bank account details)
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment methods used
• Cryptocurrency wallet addresses for crypto transactions
• Source of funds documentation for large transactions (employment records, business registration, etc.)

Please note that 87game does not directly store full credit card numbers or complete bank account details. Payment processing is handled by certified third-party payment processors who maintain PCI-DSS compliance. We retain only the last four digits of card numbers and partial account identifiers for transaction reference purposes.

2.3 Gaming and Usage Information

We automatically collect information about your gaming activity and Platform usage, including:

• Game play history, including games played, bet amounts, winnings, and losses
• Login and logout times, session durations, and frequency of Platform access
• Device information including device type, operating system, browser type and version, IP address, mobile device identifier, and screen resolution
• Geolocation data to verify that you are physically located in the Philippines
• Clickstream data, page views, navigation patterns, and time spent on different sections of the Platform
• Communication records including live chat transcripts, customer support emails, and phone call recordings

2.4 Sensitive Personal Information

Under the Data Privacy Act, certain categories of personal information are classified as sensitive and receive enhanced protection. We may collect the following sensitive personal information when legally required or with your explicit consent:

• Government-issued identification numbers (passport number, driver's license number, etc.)
• Biometric data (facial recognition from selfie verification)
• Information about gambling behavior patterns for responsible gaming purposes
• Health-related information only if voluntarily disclosed in self-exclusion requests

We process sensitive personal information only when necessary for regulatory compliance, fraud prevention, responsible gaming initiatives, or with your explicit consent. Sensitive data receives the highest level of security protection within our systems.

3. How We Use Your Information

3.1 Account Management and Service Provision

We use your personal information to provide, maintain, and improve 87game services, including:

• Creating and managing your player account
• Verifying your identity and age to comply with legal requirements
• Processing deposits, withdrawals, and other financial transactions
• Providing customer support and responding to your inquiries
• Enabling gameplay and maintaining accurate game records
• Crediting bonuses, promotions, and loyalty rewards to your account

3.2 Regulatory Compliance and Legal Obligations

87game is subject to extensive regulatory requirements under Philippine law and PAGCOR regulations. We use your information to:

• Comply with Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements
• Prevent money laundering, terrorist financing, and other financial crimes
• Report suspicious transactions to the Anti-Money Laundering Council (AMLC)
• Enforce our Terms and Conditions and detect terms violations
• Respond to lawful requests from law enforcement, courts, and regulatory authorities
• Maintain audit trails and records required by gaming regulations

3.3 Fraud Prevention and Security

Protecting the integrity of our Platform and preventing fraud is critical. We use your information to:

• Detect and prevent fraudulent account creation and multi-accounting
• Identify unusual betting patterns, collusion, and advantage play
• Monitor for unauthorized account access and security breaches
• Verify the authenticity of payment methods and prevent payment fraud
• Protect other players and the Company from malicious activities

3.4 Responsible Gaming

We are committed to promoting responsible gaming and protecting vulnerable players. We use your information to:

• Monitor gameplay patterns for signs of problem gambling behavior
• Enforce age restrictions and prevent underage gambling
• Implement self-exclusion, deposit limits, and reality checks
• Provide intervention and support resources when concerning patterns are identified
• Maintain records of voluntary exclusions and restrict access accordingly

3.5 Marketing and Communications

With your consent, we may use your contact information to send you:

• Promotional offers, bonus notifications, and personalized gaming recommendations
• Information about new games, features, and platform updates
• Tournament invitations and special event announcements
• Transactional emails regarding deposits, withdrawals, and account activity
• Important service announcements and policy updates

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or adjusting your communication preferences in your account settings. Transactional and service-related communications are necessary for account operation and cannot be disabled.

4. Information Disclosure and Sharing

4.1 Third-Party Service Providers

We engage trusted third-party service providers to support our operations. These providers may have access to your personal information only to the extent necessary to perform their functions and are contractually obligated to maintain confidentiality and security. Third-party service providers include:

• Payment Processors: GCash, PayMaya, banks, and cryptocurrency payment gateways process your financial transactions.
• Identity Verification Services: Third-party KYC providers verify your identity documents and conduct anti-fraud checks.
• Game Providers: Licensed game developers provide casino games, slots, and live dealer services integrated into our Platform.
• Cloud Hosting Providers: Secure cloud infrastructure providers host our servers and databases.
• Customer Support Tools: Live chat, email, and ticketing systems process your support requests.
• Marketing and Analytics Platforms: Email service providers and analytics tools help us understand Platform usage and improve user experience.

4.2 Legal and Regulatory Disclosure

We may disclose your personal information to government authorities, regulators, and law enforcement when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with court orders, subpoenas, or other legal processes
• Respond to requests from PAGCOR, Anti-Money Laundering Council (AMLC), or other regulatory bodies
• Investigate suspected fraud, money laundering, or criminal activity
• Enforce our Terms and Conditions or protect the rights and safety of 87game, our users, or the public
• Comply with tax reporting obligations under Philippine revenue regulations

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy. The acquiring entity will be required to honor the commitments made in this Privacy Policy.

4.4 Information We Do Not Sell

87game does not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not share your personal data with unaffiliated third parties except as described in this Policy or with your explicit consent.

5. Data Security Measures

5.1 Technical Safeguards

87game implements industry-standard technical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3 (Transport Layer Security). Passwords are hashed using bcrypt with salt. Sensitive data at rest is encrypted using AES-256 encryption.
• Firewall Protection: Multi-layered firewall systems monitor and filter network traffic to prevent unauthorized access to our servers.
• Intrusion Detection: Automated intrusion detection and prevention systems monitor for suspicious activity and potential security breaches.
• Secure Infrastructure: Our servers are hosted in secure, certified data centers with 24/7 monitoring, redundant power supplies, and physical access controls.
• Regular Security Audits: Independent security audits and penetration testing are conducted regularly to identify and remediate vulnerabilities.

5.2 Organizational Safeguards

In addition to technical measures, we maintain strict organizational policies and procedures:

• Access to personal information is restricted on a need-to-know basis and granted only to authorized employees and contractors
• All personnel with access to personal data undergo background checks and sign confidentiality agreements
• Employees receive regular privacy and security training
• We maintain an incident response plan to address data breaches or security incidents promptly
• Third-party service providers are vetted and contractually obligated to maintain equivalent security standards

5.3 Account Security Recommendations

While we implement robust security measures, you also play a critical role in protecting your account:

• Use a strong, unique password that combines uppercase and lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) for enhanced login security
• Never share your password or account credentials with anyone
• Log out of your account when using shared or public devices
• Be cautious of phishing emails or messages claiming to be from 87game
• Report any suspicious account activity to our customer support immediately

5.4 Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by Philippine law. The notification will include details about the nature of the breach, the data affected, and steps you should take to protect yourself.

6. Data Retention and Deletion

6.1 Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory obligations:

• Active Accounts: Personal information associated with active accounts is retained for the duration of your account relationship with 87game.
• Closed Accounts: After you close your account, we retain your information for a minimum of five (5) years to comply with PAGCOR regulations, anti-money laundering requirements, and tax obligations.
• Transaction Records: Financial transaction records are retained for seven (7) years as required by Philippine financial regulations.
• Communication Records: Customer support communications are retained for three (3) years for quality assurance and dispute resolution purposes.
• Marketing Consent: If you opt out of marketing communications, we retain your email address in a suppression list to ensure we do not contact you again.

6.2 Deletion Procedures

Upon expiration of the applicable retention period, personal information is securely deleted or anonymized using industry-standard data destruction methods. Anonymized data that cannot be used to identify you may be retained indefinitely for statistical analysis and business intelligence purposes.

7. Your Privacy Rights Under Philippine Law

The Data Privacy Act of 2012 grants you the following rights regarding your personal information:

7.1 Right to Be Informed

You have the right to be informed about the collection, use, and disclosure of your personal data. This Privacy Policy fulfills that obligation by providing clear and transparent information about our data practices.

7.2 Right to Access

You have the right to obtain from 87game confirmation of whether we are processing your personal data, and if so, to access that data and receive a copy. You may request access to your data by contacting our Data Privacy Officer at [email protected]. We will respond to access requests within thirty (30) days.

7.3 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You can update most of your account information directly through your account settings. For changes that require verification (such as name or date of birth corrections), please contact customer support with supporting documentation.

7.4 Right to Erasure or Blocking

You have the right to request deletion or blocking of your personal information under certain circumstances, such as when the data is no longer necessary for its original purpose or if you withdraw consent. However, we may be legally required to retain certain information for regulatory compliance. We will assess each deletion request and inform you of the outcome.

7.5 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests. You may opt out of marketing communications at any time. For other objections, please contact our Data Privacy Officer, and we will evaluate your request.

7.6 Right to Data Portability

You have the right to obtain your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller. We will provide your data in CSV or JSON format upon request.

7.7 Right to Lodge a Complaint

If you believe 87game has violated your privacy rights, you have the right to file a complaint with the National Privacy Commission of the Philippines. Contact details: NPC, 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City 1307; Email: [email protected]; Hotline: (02) 8234-2228.

7.8 Exercising Your Rights

To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. Include your account username and a detailed description of your request. We may require identity verification before processing your request to protect against unauthorized access. There is no fee for exercising these rights, except in cases of manifestly unfounded or excessive requests.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit our Platform. They help us recognize your device, remember your preferences, and provide a personalized gaming experience. 87game uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

8.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Platform to function. They enable account login, secure payment processing, and basic navigation. Essential cookies cannot be disabled.
• Performance Cookies: These cookies collect information about how you use the Platform, such as which pages you visit most often. This data helps us improve Platform performance and user experience.
• Functionality Cookies: These cookies remember your preferences (such as language settings and game favorites) to provide a more personalized experience.
• Marketing Cookies: These cookies track your browsing activity and are used to deliver relevant promotional offers. We may also use third-party advertising cookies to measure campaign effectiveness.

8.3 Managing Cookie Preferences

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect Platform functionality and prevent you from accessing some features. Please note that opt-out preferences are stored in a cookie; if you delete all cookies, your preferences will be reset.

8.4 Other Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and similar technologies to track email opens, monitor user engagement, and analyze Platform usage patterns.

9. Protection of Minors

87game strictly prohibits individuals under the age of twenty-one (21) from creating accounts or participating in any gaming activities. We do not knowingly collect personal information from minors.

If we become aware that a user is underage, we will immediately suspend the account, void all transactions, forfeit the account balance, and delete all personal information associated with the account. We may also report the incident to PAGCOR and relevant authorities.

If you are a parent or guardian and believe your child has provided personal information to 87game, please contact us immediately at [email protected] so we can take appropriate action. We encourage parents to monitor their children's online activities and use parental control tools to restrict access to gambling websites.

10. Changes to This Privacy Policy

87game reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features. When we make material changes, we will notify you by:

• Posting a prominent notice on our Platform homepage
• Sending an email notification to your registered email address
• Displaying an in-app notification upon your next login

The updated Privacy Policy will be effective immediately upon posting. Your continued use of 87game services after the effective date constitutes acceptance of the revised Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make changes that materially affect how we use previously collected information, we will obtain your consent before applying the new practices to that information.

Contact Our Data Privacy Officer:
For questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact:

Data Privacy Officer
87game
Email: [email protected]
Customer Support: Available 24/7 via live chat on https://87game.lat

Acknowledgment: By using 87game services, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.